By using CaseDesk, you agree to contact claimed leads within 24 hours. Leads are provided for your professional use in evaluating and potentially representing the individual in their personal injury matter.
Lead information — including names, phone numbers, email addresses, and case details — cannot be shared with third parties, sold, or redistributed. This information is for your use only in connection with the specific lead.
You may not use CaseDesk data or platform access to contact leads that you have not claimed. Contacting unclaimed leads or leads claimed by other attorneys is a violation of these terms and may result in account termination.
You agree to provide competent, ethical legal representation to any client you retain through CaseDesk, in accordance with your state bar's rules of professional conduct.
If a lead is invalid (disconnected number, fabricated information, person already represented), you may submit a dispute within 7 days of claiming. Disputes are reviewed by our team, and approved disputes result in a credit refund to your account.
Matlock & Partners operates CaseDesk as a technology platform. We are not a law firm and do not provide legal services. We are not liable for case outcomes, settlement amounts, or the actions of any attorney or client on the platform.
Matlock & Partners may use anonymized, aggregated data from the platform to improve AI case evaluations, settlement estimates, and platform features. No personally identifiable attorney or client information will be shared publicly.
Either party may terminate this agreement at any time. Upon cancellation, unused credits expire 30 days after the end of your current billing cycle. Access to claimed lead contact information remains available for 90 days after termination.
Last updated: March 2026 · Matlock & Partners